Returns & Exchanges

At Ofra Cosmetics, we want you to be completely satisfied with your glow. If you are not 100% happy with your purchase, you can return or exchange any product within 30 days of the delivery date.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Safely place the products in their original packaging to ensure they are protected during transit and include your packing slip.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing