Frequently Asked Questions
Everything you need to know about your glow journey with Ofra.
Are Ofra Cosmetics products vegan and cruelty-free?
Yes, we are proud to be 100% vegan and cruelty-free. We do not test on animals, and our products do not contain any animal-derived ingredients.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and slightly used or unused to qualify for a refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
How do I find the right shade for my skin tone?
Each product page includes detailed shade descriptions and swatches on various skin tones. If you need further assistance, our beauty experts are available via chat to help you find your perfect match.
Are your highlighters suitable for sensitive skin?
Our highlighters are formulated with high-quality ingredients and liquid-to-baked technology, making them suitable for most skin types. However, we always recommend checking the full ingredient list if you have specific allergies.